Privacy & Security at All About Underlay | All About UnderlayAll About Underlay – Your Security & Privacy
Security
We take the security of your information very seriously. We use encryption to make sure your credit card, order and personal details are hidden before they leave your computer on the way to ours. That way no one can intercept your details and steal them.
We have never had a problem with our website’s security. If, however, you prefer to speak to one of our Customer Care team to place an order, feel free to call 0800 310 2014 between 8:00am and 8:00pm 7 days a week.
Secure Purchasing
Secured by Thawte
Thawte is a leading global Certification Authority. Their SSL (Secure Socket Layer) and code signing digital certificates are used globally to secure servers, provide data encryption, authenticate users, protect privacy and assure online identities through stringent authentication and verification processes. If you see their logo you know you can trust the site you are buying from.
More information about Thawte can be found on the Thawte website.
3D Secure
Additional security is provided by the 3D Secure 'MasterCard SecureCode' and 'Verified By Visa' system. These services are provided by MasterCard and Visa, and allow you to protect your card details using your own password.
If you are already set up with 'MasterCard SecureCode' or 'Verified By Visa' a secure window from your financial institution will appear requesting the password for your card. Simply enter your password and click submit.
If you are not already set up you may be given the option to create a password for your card. Once this has been done you will be able to continue with your order. Any future orders you place either on this website or any other website that uses 3D Secure will ask for this password during the payment process.
More information about 3D Secure, 'MasterCard SecureCode' and 'Verified By Visa' can be found on the Shop Safe Online website.
Privacy
We know you care about your privacy, so we treat your information with the highest standards of confidentiality and security.
We do not share, give or sell your information to anyone else, ever.
We want to keep you aware of our latest products and special offers, so we would like to send you catalogues and email newsletters. We will only do so with your permission. If you don't want to receive email newsletters and catalogues, then either call our Customer Care team on 0800 310 2014, write to All About Underlay, 3a Cartwright Court, Bradley Business Park, Huddersfield, HD2 1GN, send an email to info@allaboutunderlay.co.uk, or log into your account on the website and control your own settings.
If you think any of the information we have about you is incorrect, please log onto your account to correct it or write to us at All About Underlay, 3a Cartwright Court, Bradley Business Park, Huddersfield, HD2 1GN.
How we use cookies
A cookie is a small text file which asks permission to be placed on your computer's hard drive; it only contains text and does not contain any program code of any kind, and cannot contain computer viruses. It never contains any personal information such as name, email address, telephone number or credit card details.
The cookie helps us to analyse web traffic or lets you know when you revisit a particular site. Cookies allow us to respond to you as an individual by gathering and remembering information about your preferences. They also let us analyse data about which web pages you visit, which in turn allows us to improve our website and to improve your experience when using it. This analysis is always anonymous, so we have no idea who has visited each specific page - we only use this information for statistical analysis purposes.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
If you choose not to accept cookies or delete ones that are already saved then you might not be able to access all areas of our website, and could experience problems opening accounts, logging on, adding products to baskets or completing orders.
Google Analytics
This website also uses Google Analytics, a web analytics service provided by Google, Inc. ("Google").
Google Analytics uses cookies to help us analyse how users use our site. The information generated by the cookie about your use of the website (including your Internet Protocol (IP) address) is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of our website, to compile reports on website activity for us and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. All of this helps us to continually improve our website to make your experience when using it the best it can possibly be.
Google will not associate your IP address with any other data held by Google. Your personal information is never given to Google, and is never used as part of the analysis - only the web pages you have visited. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.